General Session and Keynote Presentations
The success of many group events, annual meetings, and organization programs often hinges on powerful general session or keynote presentations.
High quality programs should educate, inform, and entertain all at the same time. Highly sophisticated audiences expect top-quality content that makes attending worth their time and patience.
Joan Pastor’s keynotes, just like her training and consulting, are always highly insightful, great fun, and lead to real change in how you think and act!
JPA associates provide highly-energetic and interactive speakers who deliver memorable general session and keynote content that will be the highlight of your event program. We deliver in serious or humorous tone, based on your event atmosphere. Whenever possible, we will integrate your program theme into our presentation in some way.
Here are some of our most popular topics: (click “+” to see detail for any specific topic)
This is the place where you learn once and for all how to manage your emotions and harness your mind to work for you:
- What gets in the way, and how to choose or move closer toward choosing behaviors and actions that enhance natural leadership skills.
- We take the best and most profound research on emotion and the mind and make it apply directly to you.
- You are guaranteed to learn and realize things here you never realized before.
Highly motivating, fun, and insightful!
This sensational presentation by Chuck Malkus covers everything you should know about gaining positive and factual news media coverage. Preparation is key before a reporter calls your organization about a story and you have the opportunity to be featured in a national news feature. And, in today’s lightning-fast media cycle, it’s important to have your organization’s messages and spokespeople lined up in advance.
- The importance of news media relations
- Key messages
- Generating positive media coverage
- Strategic planning
- Your best news stories (Top 3)
- Gaining media results
- Planning ahead
- Before responding to a surprise interview request
- Managing the media as much as possible
- Being open and honest
- Communicating with reporters on camera
- Following the interview
- Achieving with new media
- Policies of posting on the web
Preparing in advance for a media crisis will allow you to ensure that the proper messages are delivered to the public in a timely manner when the unexpected occurs. Most crisis situations can be communicated with minimal negative impact if proper procedures are already in place. Every organization should have a crisis plan which is developed to include various scenarios relating to issues with: natural disasters, destruction of property, and serious injury-death.
Chuck Malkus’ powerful presentation hits all cylinders of emergency management and includes:
- Why is preparation necessary?
- What is a crisis?
- Crisis communications internal directives
- Crisis communications external (news media) directives
- Providing timely responses
- Addressing every imaginable situation/incident will help navigate most storms/crises
- Designated spokespersons to respond to the “unexpected” situations
- Never say “no comment.” Other sources may end up commenting on your situation
- Never avoid media calls as misinformation will follow
- Addressing news immediately will shorten life span of negative stories
- Do effective leaders use emotional intelligence skills?
- Does it make a difference what arena of leadership the person operates in? (i.e., corporate, military, Girl Scout leader)
- What about profession? Are chief financial officers effective leaders, and if so, do they use emotional intelligence skills to be more effective? The answer is yes!
- Do they use similar or different emotional intelligence and leadership skills than, say, the VPs of sales? The answer is yes!
Highly motivating, fun, and insightful. Using emerging research, find out about emotional intelligence and how it is and is NOT related to effective leadership. This is a fun and extremely popular keynote.
We know not all people in politics are effective leaders. The same is true for the workplace.
- Learn exactly why some leaders go “bad” and what to do about it (the answer will surprise and fascinate!).
- The 4 critical competencies necessary to be a good, if not great, leader.
- What you can do to be the best leader possible for others.
This is a more serious and fundamentally important speech, and addresses the reality of ethics and morality in the business world.
- The salesperson loses the deal because the customer didn’t really understand the value of the service that is offered.
- The project is falling apart because people don’t really understand the goals or the responsibilities of others.
- The manager is frustrated because she has to explain, yet again, how she wants something to be done.
- Communication problems are at the core of most workplace problems
Join JPA’s presenters in this fun and insightful speech as they show how the world responds to great (or not so great) communication and learn how to improve your own communication skills in the process!
This eye-opening presentation by Chuck Malkus reflects on how fraudsters achieve their schemes, including those who have taken very unique routes with their crimes. You will be brought up to speed on some of the most recent cases involving large scale fraud in the United States. In the wake of the Bernard Madoff Ponzi event, one case involves convicted attorney Scott Rothstein who created a law firm and brought in 70 attorneys as a guise for his $1.4 billion fraud.
In addition to lessons learned, this presentation is given to help individuals and corporations from being taken for large sums of money.
- When extending open arms
- Flamboyance and over-the-top behavior
- Overnight success
- Google search
- Philanthropy previously unseen
- Gaining trust
- Asking questions
- Red flags
- Avoiding the inevitable
The primary responsibility of a board of director is to ensure fiscal and ethical stability for a non-profit organization. After experiencing the worst recession in our country’s history, the challenges of maintaining an organization’s mission while achieving financial strength should be evaluated quarterly.
Chuck Malkus’ presentation addresses achieving a solid structure for non-profits, including governance and program development. Creating momentum to ensure success for organizations are featured with:
- Evaluating current board structure
- Keeping board members engaged
- Organizational goals and progress reports
- Program development and reaching full potential
- Fund raising and evaluating revenue streams
- Audit committee and stability
- Short-term and long-term planning
Have you ever noticed that managing customers well means managing their emotions and expectations well? People in any business that focuses on relationship management need emotional management skills, first for themselves and then for managing others. The outcome is becoming an even more persuasive, positive, and powerful communicator. This general session:
- Spills the secrets for understanding and managing emotions of all types in the situations that you face.
- Is customized to the audience, but you could learn, for example, not only how to turn around an angry and upset customer but how to end the exchange with them thinking you are the best thing since sliced bread.
- If you are management, this is the place to learn how to handle upset employees and difficult workplace situations.
- If in sales, this will help you get through the obstacle course of handling objections.
Through humor, interaction, and insight, you can learn how to bring even greater success and happiness to your life and to the lives of others.
In this session, you will learn how to develop positive, non-manipulative influencing skills:
- The ability to influence is just as important as negotiation and conflict management.
- By using these barely-perceptible communication skills, even the most resistive persons will see the benefits of your recommendations.
- Use of these skills will earn you the respect of your clients, management, and co-workers.
Wouldn’t it be great if everyone at work got along? Wouldn’t it be great if we all lived in perfect harmony? Well, while we can’t recreate Disneyland, there is a lot we can do to build really good relationships with our co-workers, team members, vendors, customers, and even our loved ones. The secret?
- How to become comfortable with conflicts.
- How to manage and resolve conflicts.
- How to prevent them or stop them before they get out of hand!
In this general session, JPA shows you how everyone has their own conflict management and negotiation style. Learn yours, everyone else’s, and tons of practical techniques that really, really work.
This is one of JPA’s oldest and most popular keynotes. What could be a heavy topic instead shows the secrets to understanding others, different styles of negotiation, and strategies for building collaboration using demonstration and lots of humor.
Learn how to understand what motivates the difficult people you deal with, predict and prepare for difficult encounters, use a proven action plan for confrontation, alter negative behavior with positive results, work through a situation to permanently resolve conflict, and deal with potentially difficult situations before they get out-of-hand. Find out how to keep your head … your cool … and your control!
How is it so many people have been duped over the years and so many of the perpetrators continue to get away with it? Is there a pattern between the worst perpetrators of white collar crime and fraud and the rest of us? Absolutely, and this extremely powerful presentation:
- Lays out the whole pattern of what creates and perpetuates white collar crime, step-by-step.
- Is for those who want to understand workplace crime.
- Gets inside the heads of the Bernie Madoffs of the world and the folks from Enron, AIG, Tyco, and many more.
- Uses the secrets of clinical psychologists to detect (and hopefully prevent from hiring) truly bad employees and what to do once a problem is uncovered.
Please note: ALL organizations, even the most ethical, are vulnerable to bad people. Be proactive and learn how to not only minimize white collar crime where you work but build a better organization and motivated workforce at the same time, all while laughing and learning!
Many years ago, Joan Pastor, through her work as both a clinical and business psychologist, began to notice that our genetic tendency to be more introverted or extroverted was of critical importance for both personal happiness, executive management skills, and professional success. In this insightful and fun look at how introverted and extroverted souls relate to the business world and to each other, we will look at how we can use our innate strengths to grow into the best leader possible. This keynote will give tremendous insight into yourself, in how to collaborate better with your peers, and workforce and in talent recruitment. There is even research showing the relationship between introversion, extroversion, and a company’s sales success! Some of the areas looked at are:
- What is the difference between introverted and extroverted people? It is not what you think!
- How your temperament—the degree of I vs. E that you are—strongly influences your chosen profession and the path of your career.
- At least 3 cool things you did not know about introverted people and how they can be—and are—natural leaders!
- At least 3 cool things you did not know about extroverted people and how they can be—and are—natural leaders!
- Why we need both styles, working together, for a successful team (and a successful company).
- How to bring out the innate strengths of your people in general and coach them to better job performance and professional success.
- Where does gender fit into the equation—if at all?
- Does I vs. E play a role in many conflicts that come up on the job (yes)? What do you do?
- Can an introvert become (more) extroverted? Can an extroverted become more introverted? Should they? When to let one’s nature rule, and when to try to modify your temperament.
Kevin Pederson first met Alex DeCubas as opponents in an All-Star youth baseball game. As youngsters, they were tight buddies. They were teammates and co-captains, first in junior high and then in high school, where they were both State Champions and All-Americans with their photos in Sports.
During the keynote, “Choices,” Pedersen shares how their story is much more than about sports and friendship. Pedersen, the smallest kid in that All-Star game, about half of DeCubas’s size, experienced a career path led to honors as one of the DEA’s most decorated agents.
Ultimately, his best friend went in another direction. Alex DeCubas became this country’s largest home-grown cocaine kingpin. Pedersen describes in this keynote how communities, families, and individuals are impacted when personal choices are not considered prior to making life-changing decisions.
With hundreds of speaking engagements behind us, JPA-International has the audience expertise to capture your group’s attention and stimulate their minds. Our goal is to make people think and see the potential in themselves and those around them.
A keynote speech usually lasts 45-60 minutes. A general session typically lasts 1-2 hours. Topics listed here can also be tailored to seminars and break-out sessions.
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